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Maven champions the very best of design from both established and emerging homeware brands.
Run by sisters Catherine and Patricia, Maven sells some of the most coveted brands in the world. Names such as Hay, Carl Hansen & Søn, GUBI and &Tradition, sit alongside Irish designer-makers such as Annadale Brickworks and Molloy and Sons.
In 2023 Maven moved to a high-profile premises on the Lisburn Road and continues to expand the team. The shop has made a name for itself as a serious design destination, being shortlisted twice in the Irish Times ‘Best Shops in Ireland’ Awards, selected as ‘One of the Thirty Best Online Homeware Shops’ by the Sunday Times in 2022, and has most recently been included as one of ‘the 50 best independent design shops in the UK 2025’ by House and Garden magazine.
ABOUT THE ROLE
We are looking for a self-motivated Sales Assistant to join our team on a part-time basis. This is a great opportunity for an enthusiastic self-starter who wants to be part of a growing company.
The right person will help to boost sales by assisting customers with an extremely high level of service, engaging with them and offering appropriate help and advice and selling Maven products in a confident, knowledgeable way.
Most importantly, our team strive to deliver extraordinary customer service, on a daily basis, to ensure that each and every customer leaves satisfied and has enjoyed a positive Maven experience.
Benefits include: bonus scheme, staff discount, company pension and learning & development opportunities.
Normal working days will be Monday – Sunday. Weekend availability is a must along with some weekdays.
JOB RESPONSIBILITIES
Take care of our customers and assist with product queries and offer advice where appropriate
Actively demonstrate and drive high levels of customer service whilst upholding brand values in behaviour and communication
Assisting with in-store customer orders
Assisting with deliveries and updating inventory
Assisting with ecommerce sales, to include packaging and shipping when necessary
Upholding and initiating store merchandising and cleanliness standards
Ensuring that merchandise is priced, and that shop floor is well stocked
Keeping back office and stock areas clean and organised
PERSON SPECIFICATION
At least 1-2 years retail experience
Excellent customer service and sales skills
Flexible approach to work and the ability to multi-task and act on own initiative
Practical & self-motivated
Excellent organisational skills
Excellent email and phone etiquette
Reliable and friendly
Familiarity with current design and interior trends
Computer literate with knowledge of MS Office & CMS
Flexibility to take on extra shifts to cover holiday leave etc.
EQUAL OPPORTUNITIES STATEMENT
Maven is an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
TO APPLY
Please forward a CV, together with a covering letter explaining how you feel you fit the role to suzanne@weremaven.co.uk. Also feel free to add your social handles or anything else you feel may support your application.
If you have any questions about this role, please email suzanne@wearemaven.co.uk
Monday to Saturday: 09.30-17.30 | Sunday: 13.00-17.00
The Bank, 364 Lisburn Road, Belfast BT9 6GL
